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  • Why Healthcare Technology is Never a Purchase

    Ansley Hoke
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    It’s a fair bet that no patient has ever gone to their healthcare provider and said, “I need to buy an x-ray” or “I’m shopping for casts.” People go to the emergency room, or make an appointment to see their doctor, because they have a problem. They might be experiencing pain, shortness of breath, fatigue, or another pressing issue. And while ultimately there will be payment for services and products, most medical professionals would never consider their patients to be customers. Rather, patients go to their healthcare provider, the medical expert, to diagnose and advise them of what they need to treat their symptoms, to cure their illness, and solve their problem.

  • How Technology is Improving the Employee Experience (EX)

    John Harvey
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    Running a successful business isn’t just about attracting and hiring your industry’s top talent; it’s about ensuring that your employees, once hired, are bringing the best versions of themselves to work each day. From offering workers opportunities to improve their wellness, to ensuring their daily safety and enabling seamless remote work capabilities, there are dozens of ways that companies can enhance the overall employee experience.

  • How IoT is Modernizing the Oil and Gas Industry

    Kyle DeWitt

    The North Sea and Gulf of Mexico (United States) are home to the largest number of offshore oil rigs, totaling 184 and 175 rigs, respectively. Here, fossil fuels – dating back hundreds of millions of years – are extracted from the earth to contribute to the estimated 3.9 billion gallons of crude oil the world uses each day. Historically, these sites have been among the most remote and dangerous locations on the planet. The industry as a whole has also been slower to embrace emerging technologies. However, the growing demand for efficiency and safer production, as well as a shrinking workforce, have forced the inception of a digital transformation. Advancements in technology and communication have made oil sites safer and, in a sense, less isolated. State-of-the-art sensors and IoT solutions have helped to drastically reduce the deaths and injuries, while also lessening the likelihood of environmental disasters.

  • Physical Security Solutions Play a Big Role in Schools

    Tony Sorrentino
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    As parents, we’re always seeking to keep our children safe. The world they’re growing up in today is unlike the one we knew. The times have changed, and so have the dangers. But with this change has also come evolving technologies and solutions that can help keep our children safe, even when we’re not there. When appropriately and strategically deployed in schools, physical security solutions could deter bullying, vandalism, acts of violence and even unhealthy and risky behaviors such as vaping (yes, there are now “vape detectors” that can detect nicotine vapor not discerned by smoke detectors).

  • Entertainment Venues Using High Tech Solutions to Keep Up with Customer Expectations

    Frank Blackwell, VP Sales
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    Imagine missing your band’s favorite song at a concert, the unexpected game-changing homerun at the ballgame, or the critical turning point in the movie that everyone will be talking about for days – all because you stepped out to stand in line for popcorn and soda. To avoid this disappointment, when Avengers: Endgame – a three-hour movie – debuted, major news outlets went as far as to publish articles about the best time to pop out without missing too much action. But unless nature calls, why leave the comfort of your seat and risk missing anything at all? To provide superior experiences to their guests, some theaters are beginning to use mobile POS terminals or apps that allow consumers to have concessions delivered straight to their seat, and concert venues and sports stadiums are following suit. After all, a happy customer is more likely to become a repeat customer.